Accommodation Services- Brand Ambassadors of the Hospitality Sector
First Impressions count. You don’t get a second chance to make a first impression. This is of the utmost importance in the Hospitality Sector. Ask any hotel guest about their hotel experience and they will start with their first impression upon opening their room door. Every guest expects to walk into a pristine, welcoming room. The Accommodation Team of every hotel have a huge role to play in the success of the establishment. Accommodation staff are the backbone of each hotel. Their goal is to provide guests with a pleasant and inviting atmosphere when they step into their hotel room.The staff take immense pride in maintaining the utmost standards of cleanliness and quality.
Accommodation staff provide a service which is vital but often completely overlooked. Guests rave about the fabulous hotel they stayed in but often forget to mention the fabulous staff who ensured their stay was second to none. What goes on behind the scenes is often forgotten.